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Terms and Conditions

By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.


Copyright


All content included on this site, such as text, graphics, logos, images, audio clips, and videos, is the property of this site's owner or its content  suppliers and protected by United States and international copyright  laws. The compilation of all content on this site is the exclusive  property of this site's owner and protected by U.S. and international  copyright laws. All software used on this site is the property of this  site's owner or its software suppliers and protected by United States  and international copyright laws.


Disclaimer of Warranties and Limitation of Liability


THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO  REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED,  AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS,  OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF  THIS SITE IS AT YOUR SOLE RISK.


TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER  DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED  TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR  PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS,  OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL  COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY  KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO  DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. 


CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR  THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO  YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS  MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. 

Privacy Policy

Thank you for  visiting our web site. This privacy policy tells you how we use personal  information collected at this site. Please read this privacy policy  before using the site or submitting any personal information. By using  the site, you are accepting the practices described in this privacy  policy. These practices may be changed, but any changes will be posted  and changes will only apply to activities and information on a going  forward, not retroactive basis. You are encouraged to review the privacy  policy whenever you visit the site to make sure that you understand how  any personal information you provide will be used. 


Note, the privacy practices set forth in this privacy policy are for  this web site only. If you link to other web sites, please review the  privacy policies posted at those sites.


We collect personally  identifiable information, like names, postal addresses, email addresses,  etc., when voluntarily submitted by our visitors. The information you  provide is used to fulfill your specific request. This information is  only used to fulfill your specific request, unless you give us  permission to use it in another manner, for example to add you to one of  our mailing lists.


The Site may use cookie and tracking  technology depending on the features offered. Cookie and tracking  technology are useful for gathering information such as browser type and  operating system, tracking the number of visitors to the Site, and  understanding how visitors use the Site. Cookies can also help customize  the Site for visitors. Personal information cannot be collected via  cookies and other tracking technology, however, if you previously  provided personally identifiable information, cookies may be tied to  such information. Aggregate cookie and tracking information may be  shared with third parties.


We may share information with  governmental agencies or other companies assisting us in fraud  prevention or investigation. We may do so when: (1) permitted or  required by law; or, (2) trying to protect against or prevent actual or  potential fraud or unauthorized transactions; or, (3) investigating  fraud which has already taken place. The information is not provided to  these companies for marketing purposes.


Your personally  identifiable information is kept secure. Only authorized employees,  agents and contractors (who have agreed to keep information secure and  confidential) have access to this information. All emails and  newsletters from this site allow you to opt out of further mailings.


If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:



We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Return Policy


We strive to provide  the best customer service possible. If your shipment was damaged or you received incorrect merchandise, please email duncan@dunxcoffee.com as soon as possible and we will resolve the issue promptly. We do not accept returns on roasted coffee. If you are unsatisfied, please contact us.


Shipping Policy

WE CURRENTLY OFFER  UNITED STATES POSTAL SERVICE (USPS).


USPS PRIORITY MAIL is the most common choice for  domestic orders with “gross weight” of two pounds or more. USPS PRIORITY MAIL is also the most common  choice for larger orders (2+ lbs) to Alaska, Hawaii & US  possessions, like Puerto Rico. For local deliveries, we sometimes deliver to your address of  shipment.